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Charter WiFi Netgear WNDR3800 Firmware Upgrade
Check for firmware updates for your device.

To check if you qualify for a firmware update on your internet router, enter the following information:

  • Your account phone number and zip code.
  • Your account number and zip code.
  • Your mac address.

Click the blue button to submit your request.

   *Required Fields
* Phone Number 
 
* Zip Code (5-digit) 
  OR
*Account Number      Where can I find this? Your 16-digit Account Number is found on the
upper left hand corner of your billing statement.
 
* Zip Code (5-digit) 
  OR
*Mac Address      Where can I find this? Router MAC Address Location
Router MAC Address Location